ehailing new rules 2018

There is an announcement today,  11 July 2018 by our Transport Minister, YB Anthony Loke from Putrajaya that e-hailing will regulated similar to taxis, effective tomorrow 12 July 2018. You may refer to Astro Awani for the news on this matter here.

E-hailing company, e-hailing drivers and taxis company has one year of grace period to comply to the new regulations.

Requirement for e-hailing drivers


  1. Insurance
    1. The coverage of the vehicles insurance should include driver, vehicles, passenger and third party.
  2. Types of vehicle eligiblility
    1. Any vehicles that can be use for the services must be ranked at least 3 stars on the Asean NCAP or equivalent.
  3. Inspection
    1. Vehicles  which is older than 3 years are needed to undergo yearly inspection in Puspakom. As a result, there will be a RM55 fees to be charges for each inspection.


  1. All drivers are required to undergo a six-hour driving training module at the fee of RM200 per head on time.
  2. No history of criminal records.
  3. All drivers are now required to apply for public service vehicles (PSV) licences similarly to taxi drivers, which will cost RM115 annually in peninsular Malaysia. Price for Sabah and Sarawak is yet to be determined yet.


  1. Maximum commission to the service provider company would be capped to 20%. This is a very good news to most of the new drivers whom is being charged for 25%.

Requirement for passengers

Passengers are required to upload the details such as passport and/or identification card to safeguard the driver. YB Anthony Loke added that these information should not be abused by the companies.

Requirement for e-hailing companies

  1. As a result to protect the welfare of the drivers, Loke said e-hailing companies were required to come up with their code of conduct and guidelines for drivers to relay their grouses, which could be audited by the government.
  2. The Apps are needed to have an additional function for SOS as this is SPAD requirement for the service provider company.
  3. E-hailing companies must register with the Land Public Transport Commission (SPAD)

YB Anthony Loke said the regulations were to provide a level playing field for taxis and e-hailing services.

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